Written by: resumewriterreview
3/5
Date published: 09/2020
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Resumeedge.com overview: general points

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Resumeedge.com is a company that specializes mainly in writing different job-related documents. Since 1998, this service offers its writing assistance worldwide. So, we can provide here a more or less comprehensive review of its ordering procedure, prices, pros, and cons of cooperation with this company. We relied not only on the information from its website but also on reviews from customers to find out how it works, in fact. This company offers its experience, quality, and results. We decided to check all these points.

Let’s look at its services.

Range of Services

Here you can order CVs, cover letters, and content for your social profiles. However, the major specialization of this company is CV/resume writing and editing.

Resumeedge Services

We looked for reviews and found out about the low quality of writing profiles for social media accounts. So, we can make a preliminary conclusion that it is not recommended to order any kind of supplementary services of this company. Let’s look at how it provides the main services.

Quality

The quality of many prepared CVs and cover letters suffers a lot. These documents sometimes lack clarity and are not structured properly. Moreover, some of their former clients even corrected the received documents on their own. Here are some examples:

Resumeedge.com overview
Resumeedge.com overview
Resumeedge.com overview
Resumeedge.com overview

We have found out the presumable reason for that. This may happen due to the absence of skilled and qualified writers. They likely don’t have degrees in English. Here is what one customer says:

Resumeedge.com overview

We are also disappointed with their non-perfectionist approach. From our point of view, it is inappropriate for this kind of service. However, as its customer Tia (see our screenshot again), we also believe in their potential.

Pricing and Discount Policy

Well, prices are high for this kind of product and for the quality this service offers. If you want to order something more or less solid, you need to pay from approximately $200 to $290. Your final price may vary depending on the number of options you want to choose. Here is how one of their offers look like:

Resumeedge.com overview

You can pay for your order by using your credit card or PayPal. However, you may also contact their customer’s support to find out more about any other alternative methods of payment. According to many reviews, the quality of resumes does not correlate with the prices for such. Here is what their customers say:

Resumeedge.com overview
Resumeedge.com overview
Resumeedge.com overview

This service not always provides discounts, but mostly in case of their failures.

Guarantees

Resumeedge.com offers some ordinary guarantees. Here they are:

  • individual approach

It promises to address all your concrete expectations. However, we have found out that, in fact, customers do not always experience this approach.

Resumeedge.com overview
  • in time delivery

Resumeedge.com also promises to complete your orders in time. However, we have found reviews about the breached deadlines. Here is one example:

Resumeedge.com overview

Support

Resumeedge.com has very bad customer support. Its customers experience the lack of support, respect, and responses at all. Here what they say:

Resumeedge.com overview
Resumeedge.com overview

We consider this point of service as crucial. So, in any case Resumeedge.com should enhance its communication strategy.

Online Reputation

This service is well-known and you may find many reviews about it, including positive. However, there are many negative reviews also. We have identified that Resumeedge.com has difficulties with its customer support, the quality of its documents, and has very high prices at the same time.

Pros and Cons

As for any other services, there are certain benefits of using Resumeedge.com and deficiencies you should be aware of. Pros

  • website that is easy to use
  • comparatively fast service in most cases

Cons

  • poor quality
  • high prices
  • is not suitable for complex business writings
  • problems with refunds
  • poor customer service

Verdict

From our point of view, Resumeedge.com cannot be considered as a reliable service. Many customers claim about the problems with the quality of CVs and cover letters. At the same time, prices for their services are comparatively high. This service should also enhance its customer support service to make it more responsive and helpful. According to many reviews, you may also face here with the refund problems and will not likely enjoy any discounts.

FAQ about Resumeedge.com

What services can I get here?

You can get here various writing and editing services for your CVs, cover letters, profiles in social media. However, you should keep in mind that customers frequently indicate the poor quality of documents.

If I want to update my profile in social media, what kind of help can I get here?

The service promises you to renew profiles on social media. They are trying to do this in a professional manner. However, it is difficult sometimes for them to achieve such a goal. This service is not their principal one. Their primary activity is preparing job-related documents. We want to emphasize that many customers left complaints about the quality of their primary services. So, we have doubts about their capability to render the supplementary services in a good manner. We did not see any reviews stating about their good work related to the preparation of somebody’s profile in social media.

Is this service legit and secure?

This service is official. We have not identified any reviews about its scam nature. However, we saw many reviews about the poor quality of its documents. Resumeedge.com is also assured that all your information is secure, especially your payment details. As they use reliable third-party providers, we hope that you will not face any security issues.

How does this service ensure the quality of my document?

From its website, we have found out about their checks of grammar, errors, and omissions. They declare about their accomplishment-focused rather than a task-focused approach. However, we saw many negative reviews related to the poor quality and structuring of CVs and cover letters.

Is there any opportunity to choose my writer?

Unfortunately, the service itself selects a writer for you. At this point, we have noticed during our review the lack of information about the skills and qualifications of its writers. Taking into account the quality of prepared documents, we are not sure that Resumeedge.com involves providing services, only writers with degrees. During your cooperation, it is possible to communicate with your writer. However, there were many complaints from its unsatisfied customers about not prompt responses of writers and failures to meet the original requirements.

What about their customer support?

This service has its customer support, but it is not always helpful and responsive. Even when customers place their orders, they frequently don’t receive prompt responses from the customer support managers. The same happens when they have questions about their orders. If a customer needs his/her document urgently, it can be worrisome. So, we can consider this service as helpful only for orders with longer deadlines.

Will my resume be used for other orders?

The company promises its individual approach to any order. However, they keep any document for two years. We cannot exclude the risk of using your document for similar orders.

What about revisions?

Resumeedge.com assures that your document will meet all industry standards. It also promises to revise your document as many times as may require within the following seven days after receiving the first draft. If you are not satisfied after this period also, your document will be edited. This can be another type of service.

Can I ask for a new writer?

Yes, you can ask for assigning a new writer in case of any serious difficulties. From our point of view, it is not very good to speak abstractly about finding solutions if you are not satisfied with your new writer also. We don’t see any concrete steps they will take to resolve potential issues.

Can I get my refund if I am not satisfied in any case?

This service does not provide any refund options. It promises to work on your document until you are satisfied. In rare cases, they promise to provide you approximately 15% refund of even less. This issue is considered by the company at its sole discretion. We cannot exclude at this point the risk of wasting your money as we saw similar negative reviews.

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Comments
  1. Herb 9 Sep 2020

    I purchased a Pro package on resumeedge.com. It was not cheap, $226 for my resume, cover letter, and LinkedIn profile. I thought that paying such an amount is enough to get a couple of top-quality pages. But I was wrong. I cannot say my resume and cover letter were top-notch. They were even below average. This is unbelievable for such money. Yes, everything was done on time. But the quality left much to be desired. I have noticed too many errors in my cover letter. And my resume contained some irrelevant terminology. I didn’t even provide such facts about myself. I have no idea why they decided to put it all into my letter. In other words, I am not happy with what I got from that service.

  2. Mike J. 23 Sep 2020

    The CV I ordered on resumeedge.com was not that bad. Actually, it was ok as for me, at least better than my old resume. However, the prices are exaggerated. Over $100 for just one page of an average resume is quite too much. If I ever need such help again, I will probably search for something cheaper.

  3. Laura 19 Sep 2020

    I think resume writing is not their strength at all. When a service aims to position itself as an expert, it should at least try to meet that name. The resume written for me by one of their writers was awful. First of all, I noticed a lot of punctuation errors. Moreover, the style of writing looked like a person who has never studied in college. It was really odd reading it, so, naturally, I asked for a revision. The revision took a lot of time, so I think if you need your resume soon, better choose another service.

  4. Sydney 12 Sep 2020

    When I had to switch jobs, I didn’t even think to write my resume and cover letter on my own. I do not have any writing skills, but I am an educated person, of course. So I had no wish to write my resume by myself. So I found resumeedge.com and liked their offers. I placed an order and made a payment. My resume and cover letter were promised to be delivered within 5 days. However, they weren’t. I got them only after I got in touch with them on day seven. It is a bit disappointing that they miss their deadlines.

  5. Tricia 3 Sep 2020

    Frankly speaking, I do not think resumeedge.com has professional writers. At least my resume didn’t look like written by an educated person. Or this was some non-native English speaker. Some sentences in my resume did not make any sense at all. I work in a technical field, and the terminology is very specific. Everything written by my writer didn’t make any common sense. It is obvious she has nothing to do with my field, so why did they assign this writer? I do not know about other people, maybe they had a better experience, but I didn’t.

  6. Sam 1 Sep 2020

    I will simply recommend everyone avoiding this resume writing service. They do not write any resumes, and they just send you some templates where the names are substituted with yours, and the information you sent is copy-pasted there. I do not know why I have provided the details about my career path so thoroughly is no one even cared to read them, as well as my wishes and instructions. The resume isn’t worth a penny spent on it.

  7. Tommy 30 Aug 2020

    Their site says 98% of customers were satisfied with the quality of their resumes. I probably belong to that 2 % who were not happy with the result. When I paid about $200, I expected my writer not to be the expert in my field of specialization but at least know some basic knowledge about it. To my biggest surprise, my writer had no single idea about what I was doing, and the terminology he used was absolutely irrelevant. I would say this is a very non-professional approach.

  8. Camilla 21 Aug 2020

    I think the only thing they work well on is their site, which is really appealing and user-friendly. This is probably why I have chosen them. But this is the first and the last their benefit. resumeedge.com doesn’t provide resumes written by pros, and it provides some templates with your name in it! For me, it was a waste of money.

  9. Nancy 23 Aug 2020

    This site is nothing more than but a headache. They promise professional resume writers with personal experience in 40+ different fields. This cannot be true because I personally got a resume written by some students from a not English-speaking country. My paper contained tons of mistakes and typos, absolutely not understandable sentences. This was a total waste of time because I couldn’t submit this resume to any of the companies. Eventually, I was tired of negotiating about a revision and just found another writing service.

  10. Andy 26 Aug 2020

    I would love to share my experience with resumeedge.com with everyone. If you hope to get some professional help, forget about it because this site won’t help you boost your resume or career. They will only help you waste your time and money. Do not pay for low-quality resumes written by their amateur writers!

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